Q:HOW DO I CLEAN MY AIR HOCKEY TABLE?
We recommend cleaning the table top with a damp cloth only. Chemicals may harm the finish or the table top surface. If you would like to make the surface "smoother", we recommend you spray a furniture polish on a separate cloth, turn the blower motor on, and wipe the table down with the cloth.
Q:ARE THE RAILS SUPPOSED TO EXTEND ABOVE THE TABLE TENNIS TABLE?
The rails are designed to add extra support, not to protect the sides of the table. The rails should be assembled in the same location, but should extend downward towards the floor.
Q:COULD I KEEP MY INDOOR TABLE OUTSIDE WITH A TABLE COVER TO PROTECT THE SURFACE?
This would still expose your table to the extreme atmospheric changes that will cause the table to swell, crack, blister or warp. The cover will only trap the moisture inside to amplify these damages.
Q:WHAT ARE YOUR OUTDOOR TABLE TENNIS TABLES MADE OF?
The outdoor models are made from sheets of aluminum glued to a wooden core. The edges of the table tops are aluminum which seals the table from the elements.
Q:HOW LONG DOES SHIPPING TAKE?
Normal delivery on most items is 1.5 - 2 weeks. All Murrey pool tables (except the Outdoor models) and Champion shuffleboard tables take 3 - 4 weeks because we have these custom made to your specifications.
Q:CAN YOU GET MY SHIPMENT HERE FASTER?
Most items are delivered via common carrier truck. It is very expensive for rush shipments on our larger products, but it is possible. Call us for a quote if you are interested in expidited delivery.
Q:WHAT DOES CURBSIDE SHIPPING MEAN?
Curbside shipping means exactly what it says. The driver will deliver the package to your curbside and you are required to unload the delivery. You will be responsible for bringing the package inside to your home or business. Please ensure you have proper assistance available when your delivery is scheduled to arrive. We have curbside shipping as standard delivery because it keeps the price lower for those who do not require assistance.
Q:HOW DOES DELIVERY WORK?
When the delivery arrives at your local hub, the trucking company will call you to schedule a time to deliver the table. Usual times are 8AM - 5PM Monday through Friday.
Q:IS INSTALLATION INCLUDED WITH DELIVERY?
A:Installation service is an optional component on select tables. If there is an option shown on the product page, it is available for inside delivery and installation.
Q:IS THERE ANY SALES TAX?
We are only required to charge sales tax in the state of Louisiana. All other locations are tax free.
Q:IS YOUR ONLINE SERVER SAFE AND SECURE?
Yes. When ordering, the website will direct you to a secure server to enter your credit card information
Q:DO YOU CARRY PARTS FOR MY TABLE?
No. You should call the respective manufacturer for the proper replacement parts.
Q:DO YOU HAVE USED TABLES FOR SALE?
No. We only carry new tables.
Q:WILL YOU GIVE MY ADDRESS OR PHONE NUMBER TO ANYONE ELSE?
No. We have strict privacy policies and do not give out any of your information except to the trucking company to deliver your order.